Careers at GHX Europe
As a market leader in healthcare supply chain technology, we work with providers and suppliers across Europe and North America, to help enable better patient care at a lower cost. Our diverse team of talented and dedicated professionals come from different countries, working together to drive change and impact healthcare for the better every single day.
We enjoy a friendly work environment where culture is valued; competitive compensation and benefits; opportunities for professional growth — and fun along the way. Since our doors opened in 2000, our journey has been exciting and rewarding. Our future is bright.
If you’d like to join us, take a look at our open positions and apply now!
The purpose of this role is to improve the customer satisfaction experience within the assigned account base, resulting in increased utilization of GHX products & services and customer retention.
The Customer Success Manager acts as a trusted advisor to a dedicated group of GHX customers driving optimal products and services utilization and pro-actively managing customers goals and identifies upselling opportunities for GHX solutions and services.
This position can focus on a specific customer group, either Suppliers or a Provider Market This position interfaces internally with Support teams, Solution delivery and Sales to facilitate issue resolution and client satisfaction.
The role has a direct impact on the GHX Customer Experience in supporting customers to handle their supply chain.
The purpose of this role is to handle the intake, validation, upload and management of Suppliers and GPO catalogues.
The Catalogue Management Specialist registers the customer in the GHX environment and handles the data intake, data delivery and data maintenance in order to ensure data accuracy and contribute to a high-level data quality standard within the organization.
This position interfaces internally with Solution Delivery, Customer Service, Product management and Sales and externally with customers.
The role has a direct impact on the GHX Customer Experience in supporting customers to handle their supply chain.