Chris Calderone
Chris Calderone
Chris Calderone, senior manager of Thought Leadership at GHX, is a consultant with expertise in healthcare performance improvement, organizational effectiveness, strategy, leadership, and management.
Overview
- Experienced in change management tactics and strategies that hardwire new behaviors into everyday practice habits.
- Has deployed organizational change initiatives designed to create a culture of performance transparency in various healthcare settings and organizations.
- Has coached extensively on lean and general process improvement tools, techniques, and methods leading several value transformation initiatives.
- Hands-on experience with organizational-wide transformation efforts to achieve operational efficiencies, cost savings and productivity gains.
- United States Army veteran
Professional experience
Prior to joining GHX, Calderone spent 20+ years coaching and guiding organizational change in the healthcare industry. He has supported lean and general performance improvement initiatives for Trinity Health, McKesson, Michigan Primary Care Association, Henry Ford Allegiance Health and Michigan Medicine (University of Michigan) .
He has extensive healthcare performance and operational improvement experience throughout the entire healthcare delivery continuum, including rural health clinics, urgent care centers, community-based hospitals, ambulatory surgery centers (ASC) academic health systems, medical practices, critical access hospitals, and homecare organizations.
His various roles and titles included Senior Performance Excellence Consultant, Director of Program Management and Performance Improvement, Lean Health Care Advisor, and Value Transformation Consultant.
Areas of expertise
Leadership coaching and development, process improvement, strategic planning, performance management, project management, colleague engagement, patient satisfaction, organizational development, operational improvement, organizational effectiveness
Education
- MS Industrial and Organizational Psychology, Capella University
- MA Organizational Management, Spring Arbor University
- BA Healthcare Administration, Spring Arbor University
- MS Communication, Walden University
Publications
- A Lean Perspective: The Power of Process Consistency, HME (2014)
- Creating the lean HME warehouse, HME Business (2014)
- Don’t let performance improvement fatigue set in (2010)
- Move lean techniques to the front office (2009)
- Power up your practices using standard work (2008)
- Making accreditation work for you (2008)